Our People

Torquil Gyngell FRICS, MCIArb - Director

As head of lease advisory, Torquil Gyngell has specialised in this field for more than 25 years. He has peerless experience in London and the Home Counties, as well as working further afield.

In addition to acting for landlords and tenants, he is a pre-eminent Independent Expert and Arbitrator. He also trains new Arbitrators on behalf of RICS. In his capacity as a past president of Arbrix, Torquil frequently lectures on Landlord and Tenant issues and he currently chairs the RICS Disciplinary and Appeal Boards.

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Ian Feltham FRICS, ACIArb - Director

Ian joined HNG in 2007 after working at CBRE, CB Hillier Parker, Healey & Baker (Cushman and Wakefield) and Richard Ellis. His experience in the Landlord and Tenant sector stretches back over 25 years and covers London and the South East.

He regularly acts as Arbitrator and Independent Expert, either via RICS or personal appointment.

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Chris Bryant Dip(Est Man), MRICS - Director

A founding partner of HNG, Chris is head of the Management Department. He has more than 25 years’ experience specialising in property management and accountancy, and associated Landlord and Tenant work.

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Andrew Balcombe FRICS MCIArb - Director

Andrew Balcombe is a Director and head of HNG’s professional team with responsibility for all matters relating to residential property. His expertise encompasses lease enfranchisement, valuation and acting as Expert Witness. He is also one of the very few surveyors on the RICS Arbitration Panel, capable of accepting appointments on residential property.

He has been a chartered surveyor for more than 30 years. After starting in commercial property, he switched to residential 10 years ago when he became CEO of a company managing approximately £750m of residential property. He joined HNG in 2013 as a Director. He is a fellow of the Chartered Institute of Arbitrators and a Member of the Association of Leasehold Enfranchisement Practitioners.

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Mark Belsham BA (Hons) MRICS - Director

Mark qualified as a surveyor in 1986, after completing an honours degree in Economics and Sociology at the University of East Anglia. He specialises in West and South West London commercial agency, and has more than 25 years’ experience.

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Richard Spencer Director

Richard’s area of expertise is the Central London office market, in which he has in excess of 20 years’ experience. He takes meticulous care to understand and fulfil his clients’ requirements for both the acquisition and disposal of offices.

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Martin Syrett BSc MRICS - Director

After more than 20 years in the Landlord and Tenant sector, Martin’s experience encompasses rent reviews, lease renewals, arbitrations, valuations and acting as an expert witness. He specialises in leisure properties and advises a number of hotel and casino operators.

He is regularly appointed by the President of RICS as an Independent Expert in rent review disputes.

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Tim Wilkinson Director

After working his way up through the ranks of a national agency, Tim has spent the last 15 years at HNG building his reputation in the suburban market. He specialises in marketing and agency for all types of commercial property.

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Valerie Catlin Office manager - Director

Valerie has been HNG’s Office Manager for more than 20 years and is responsible for all day-to-day accounting matters. She is also the Arbrix Conference Co-ordinator, and as such she organises GP training for Arbitrators and Independent Experts. She also serves as a Justice of the Peace on the Central Kent Bench.

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Tony Harris LLM, FRICS, FCIArb - Consultant

Tony is a leading arbitrator and independent expert with over 20 years’ experience and is currently Chairman of Arbrix. He is also a Valuer Chairman of the First-tier Tribunal.

Tony joined HNG in 2016 after spending over 20 years with Cluttons and has wide experience  particularly in London and the South East.

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Sue Elwood BA (Hons) - MRICS - Associate Director

Sue specialises in a rent reviews, lease renewals and office valuations in London and the South East.

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Will Gyngell BSc (Hons) - Associate Director

Will has been working for HNG since graduating from the University of Leeds in 2010. Covering the Central London office market, Will has considerable experience acting on all aspects of office agency for both landlords and tenants. Having dealt with a range of clients from private property companies to institutional funds. Will enjoys making new contacts and expanding his network.

Will is also responsible for HNG’s social media presence which he actively updates and maintains.

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Novelette Douglas Head of Client Accounts - Associate Director

Novelette has over 25 years’ experience in property accounts with both agents and clients.

Manager of varied commercial and residential portfolios, the role entails reporting to clients, collecting and disbursing rents, ensuring that service charges comply with the RICS code of practice, providing monthly and quarterly financial accounts while meeting strict deadlines and VAT returns.

Novelette enjoys liaising directly with clients, auditors, property managers, solicitors and tenants as well as managing and overseeing staff development.

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Robert Alcock BSc (Hons) MRICS

Robert qualified his professional assessment in 2015 and has over 5 years experience in residential property management overseeing diverse portfolios. During his time at HNG he has extended these skills into the commercial field and has developed relationships with the existing clients and tenants alike.

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Guy Peters MSc MRICS

Guy joined HNG in early 2016 and works in the Leasehold Enfranchisement and Valuation team where he applies a number of years’ experience of the London and wider UK residential property markets. Guy has an MSc in Real Estate from London South Bank University following on from obtaining a degree in Geography at Exeter University.

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Christos Lazari BSc (Hons) - Senior Graduate Surveyor

Christos graduated from the University of Westminster in 2014 and has joined HNG to undertake his APC. He is currently working in the Management department.

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William Dymond BA (Hons) - Graduate Surveyor

Will joined HNG in April 2016 having previously studied Planning and Property Development at Oxford Brookes University.

He is currently based in the Management department and is studying in order to take his APC.

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